
Charmcup
Creative INS Ice Cream Cone Coffee Cup Kiln into Retro Coarse Pottery Ceramic Coffee Cup
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Talk about Charmcup
At the heart of our brand is a belief in simplicity and quality. Each ceramic mug is inspired by nature and handcrafted to bring a sense of calm to your daily routine. From morning coffee to evening tea, our mugs turn simple moments into something special—reminding you to slow down and savor life.
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Creative Coffee Cup Nordic Luxury Ceramic Cup Hexagonal Design Tea Coffee Cup
Regular price $35.90 USDRegular priceUnit price / per$79.90 USDSale price $35.90 USDSale -
Creative INS Ice Cream Cone Coffee Cup Kiln into Retro Coarse Pottery Ceramic Coffee Cup
Regular price $19.90 USDRegular priceUnit price / per$59.90 USDSale price $19.90 USDSale -
Hand-cut Glass Vintage Mug Large Capacity Water Cup Coarse Pottery Coffee Cup with Gift Package
Regular price $25.90 USDRegular priceUnit price / per$59.90 USDSale price $25.90 USDSale -
Simple Coarse Pottery Coffee Cup Creative Kiln Change Mug Retro Ceramic Cup
Regular price $25.90 USDRegular priceUnit price / per
Charmcup guarantee
Fast Shipping Policy
Processing Time: All orders are processed within 2-3 business days.
Shipping Time: Once processed, orders are typically delivered within 8-15 business days via our standard shipping option.
Expedited Shipping: For faster delivery, please contact customer service.
Tracking Information: You will receive a tracking number as soon as your order ships, so you can monitor its journey in real-time.
Return & Exchange Policy
Return & Exchange Policy
We want you to love your purchase! If you're not completely satisfied, we offer returns and exchanges. Please read our policy carefully to ensure you are eligible for a return or exchange.
Returns
- Eligibility: Returns must be initiated within 30 days of the delivery date. The item must be unused, in its original packaging, and in the same condition as when you received it.
- Process: To start a return, please contact us with your order number and reason for return.
- Refunds: Once we receive your returned item, we will inspect it and process your refund within 2-3 business days. Refunds will be issued to your original method of payment. Please note that shipping costs are non-refundable.
Exchanges
Eligibility: Exchanges are allowed within 30 days of the delivery date for the same item if it arrives damaged or defective.
Process: To request an exchange, contact us with your order number, photos of any damage (if applicable).
Replacement Items: Once the original item is received and inspected, we will ship your replacement within 2-3 business days.
Non-returnable Items
Certain items may not be eligible for returns or exchanges, including:
- Custom or personalized products
Damaged or Defective Items
In the unlikely event that your item arrives damaged or defective, please contact us immediately. Be sure to include your order number and photos of the damage. We will work quickly to resolve the issue by offering a replacement or refund.
Order Cancellation Policy
Order Cancellation
If you need to cancel or modify your order, please contact us within 12 hours of placing the order. After this window, we may not be able to cancel the order if it has already been processed or shipped. In such cases, you can return the item once it arrives.
Custom Orders
We are happy to offer personalized ceramic mugs! Custom orders typically take 5-7 business days to produce before shipping. Please note that custom items are final sale and not eligible for returns or exchanges unless they arrive damaged or defective.